How long do Lace and Grace Extensions last ?
With proper care Lace and Grace extensions should last 12-14 months
Luxury Lace extensions will last 2 years + with proper care and maintenance.
Just like with your hair chemical processes such as bleaching, perming etc will affect the longevity of hair .
How many bundles of hair do I need for a full head? How many bundles do I need if I am also purchasing a closure/ frontal ?
Each bundle is 3.5- 4.0 oz. Two bundles are enough for a standard sew-in with leave out when dealing with shorter lengths (10-18) but we recommended three or more for a fuller look or when dealing with longer lengths (20-30).
When using closures and frontal two bundles will create a very full look for shorter lengths but for lengths longer than 22 we recommend at least 3 or 4 bundles even when using frontals and closures .
Can I color my hair extensions?
All Lace and grace/Luxury hair products can be bleached, dyed rinsed etc. We recommend going to a professional stylist that has been trained to color to avoid over processing or damaging your hair extensions.
Will my extensions tangle or shed?
Just as with natural hair no extensions will be 100% shed or tangle proof but our extensions are the best on the market so you can expect very little to no shedding with our Lace and Grace hair and no tangling with our raw Luxury Lace extensions. Understanding proper maintenance and keeping your extensions clean will eliminate most issues that you may have.
How long does it take to receive my extensions?
Orders may take up to 3 business days to process. After processing orders will be shipped immediately .Please allow up to 5 - 10 business days total to receive your order from when it is placed; however we do our best to send out orders in a timely manner so most clients will receive their order 3-4 days after it is placed.
How do I make an Exchange/Return?
Due to the intimate nature of our products we can not issue refunds or exchanges for extensions once they have been sent out. If you received an incorrect order or have concerns regarding your package please send us a message via the contact us forum here or email and we will do our best to respond within 24 hours . Incorrect orders due to Lace and Grace error that have not been opened may be subject to an exchange or refund once the hair has been sent back to us.
How may I contact you?
Send us a message via the contact us forum here or email and we will do our best to respond within 24 hours .